Thuc Tran
Experience
Cake Digital Bank
Ho Chi Minh City, Vietnam · 2 yrs 5 mos- High-Volume Agentic AI: Deployed real-time multi-agent systems for enterprise call centers, handling 10,000+ daily calls with <2s end-to-end latency.
- State-of-the-Art Voice Models: Engineered an advanced multilingual speech language model (SLM), achieving 3rd place globally at Interspeech 2026.
- Enterprise LLM Architecture: Spearheaded the deployment of secure generative AI pipelines, bridging cutting-edge ML research with enterprise scale and security governance.
- Enterprise Automation: Deployed enterprise-wide generative AI applications to automate and optimize front, middle, and back-office banking operations.
- Compliance & Benchmarks: Secured iBeta Level 1 and Level 2 compliance certifications for passive liveness verification, and won 1st place at the VLSP 2025 challenge.
VNG Digital Business – AI Lab
Ho Chi Minh City, Vietnam · 1 yr 1 mo- Generative AI & Diffusion Models: Led the end-to-end development of large-scale text-to-image systems based on Stable Diffusion on NVIDIA H100 GPUs, cutting overall inference latency by >40% via dynamic batching and asynchronous pipelines.
- High-Throughput Serving & MLOps: Architected scalable Python backend services and production monitoring pipelines (Triton Inference Server, Prometheus, Grafana, Kibana) to serve generative AI workloads with enterprise stability.
VNG TrueID
Ho Chi Minh City, Vietnam · 1 yr 9 mos- World-Class Biometrics & CV: Engineered the TrueID facial recognition and ID verification system, achieving a top-56 global ranking on the prestigious NIST FRVT 1:1 benchmark on its inaugural submission.
- Production Biometrics Architecture: Developed low-latency computer vision microservices for facial detection, alignment, feature extraction, and anti-spoofing verification at national banking scale.
VNG Cloud
Vietnam · 10 mos- Gained early-career backend engineering experience alongside academic studies, building foundational backend systems, data pipelines, and microservices on GCP and VNG Cloud.
Key AI Systems & Production Work
Real-Time Multi-Agent Voice Systems
High-volume voice bot platform serving 10,000+ daily call-center calls. Orchestrates TTS, STT, VAD, and LLM backends with sub-2-second end-to-end streaming latency.
Multilingual Speech Language Model (SLM)
Engineered advanced conversational speech diarization and recognition models, ranking 3rd globally at Interspeech 2026 (2nd MLC-SLM Challenge).
eKYC Liveness & Fraud Prevention
Main driver for FIDO Alliance certification, achieving iBeta Level 1 & Level 2 passive presentation-attack detection (PAD) compliance and winning 1st place in VLSP 2025.
High-Throughput Stable Diffusion Platform
Commercial generative image platform on NVIDIA H100 GPUs. Decreased latency by >40% through dynamic batching, asynchronous queuing, and Triton Inference Server.
TrueID Biometrics & Face Recognition
Trained high-accuracy face embedding models serving millions of authentications. Placed Top 56 globally on the prestigious NIST FRVT 1:1 benchmark on first submission.
Technical Capabilities
Awards & Honors
Education & Credentials
Ho Chi Minh City University of Technology (HCMUT - Bach Khoa)
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